Let’s see How to Get Your Printer Back Online in Windows 10 with the help of the below-listed tutorial.
Method 1: Check Your Printer Connection
When there is an error showing your status of the printer as offline, the system wants to tell users that there is something wrong with the communication established between the printer and the system through the USB cable or network connection. To solve this issue the steps are:
- To restart your printer, off the power supply of the printer & then switch it ON again.
- Now again check the connection of your printer.
- If the connection of your system with the printer is made using a USB cable, make sure your cable is working properly.
- If the connection of your system with the printer is made through wired networks, check whether the connection to your cable is properly done or not. Also, you can check whether the signal to your printer is flashing or not.
- If the connection of your system with the printer is made through a wireless network, make sure your printer is connected to your computer network & the wireless icon will lit-up to show that you are connected.
If nothing works then you should try to run Printer Troubleshooter:
- Type “troubleshooting” in Control Panel then click on Troubleshooting from the search result.
- Next, from the left window pane select View all.
- Then from the Troubleshoot computer problems list select Printer.
- Follow on-screen instructions and let the Printer Troubleshooter run.
- Restart your PC and you may be able to Get Your Printer Back Online, if not then continue with the next method.
Method 2: Update Printer Driver
- Press Windows Key + R then type “services.msc” and hit enter.
- Find Print Spooler service then right-click on it and select Stop.
- Again press Windows Key + R then type printui.exe /s /t2 and hit enter.
- In the Printer Server Properties window search for the printer which is causing this issue.
- Next, remove the printer and when asked for confirmation to remove the driver as well, select yes.
- Now again go to services.msc and right-click on Print Spooler and select Start.
- Next, navigate to your printers manufacturer website, download and install the latest printer drivers from the website.
Method 3: Change the Printer Status
- Turn off your Printer and then again turn it back ON.
- Now press the key combination Windows Key + I to open Settings.
- Now click on “Devices” then from the left-hand side menu select the “Bluetooth & other devices” option.
- Click on “Devices and printers“.
- Then, you have to right-click on the printer icon with a green check-mark and choose “See what’s printing”.
- You will see the printer queue, see if there are any unfinished tasks and make sure to remove them from the list.
- Now from the printer queue window, select your Printer and uncheck the “Use Printer Offline” & “Pause Printer” option.
Method 4: Restart Print Spooler Service
- Use the shortcut key combination Windows Key + R to open the Run application.
- Now type in their “services.msc” and hit Enter or click OK.
- Scroll down to look for “Print Spooler” from the service utility window and check whether the status is running or not.
- If you cannot see the status, you can right-click on Print Spooler and choose “Start”.
- Double-click on Print Spooler service and the service is running, then click on Stop and then again click on start in order to restart the service.
- Click Apply followed by OK.
- After that, again try to add the printer and see if you’re able to Get Your Printer Back Online.
Method 6: Reinstall your Printer Drivers
- Press Windows Key + R then type control printers and hit Enter to open Devices and Printers.
- Right-click on your printer and select “Remove device” from the context menu.
- When the confirm dialog box appears, click Yes.
- After the device is successfully removed, download the latest drivers from your printer manufacturer’s website.
- Then reboot your PC and once the system restarts, press Windows Key + R then type control printers and hit Enter.
- Click on the “Add a printer” button under the Device and Printers window.
- Windows will automatically detect the printer, select your printer and click Next.
- Set your printer as default and click Finish.
I hope this article was helpful and now you can easily get your printer back online.