Sometimes when you try to print a document you get a printer offline message. Although both your PC and printer are in an online state, this error message just pops up on your computer and makes your feel irritated. So, you really don’t need to worry much because we have the solution to your problem.

Steps to Get Printer Online on Windows

To change the Printer from Offline to Online Windows you need to troubleshoot the printer as the problem may be in the system itself.

Solution 1: Fix the Printer offline

• Search Control panel in taskbar search and click on it to go to the control panel

• Click on view devices and printers

• Now, right-click on your printer icon and check the option saying set as default printer.

• Now, again do a right-click and click on see what’s printing.

• Click on the printer tab on the top.
• Now, Make sure to uncheck the option saying use printer offline.

If it’s unchecked already, Move on to the next method given below.

Solution 2: Restart Printer spooler service

• Press Windows key + r and open the Run Command box.
• Now, write services.msc in the text field and hit enter.

• Now, Find printer spooler service from the list. Just click on it and select it.
• Now, look to the left near the top right. Click on start the service.

Note: If the service is already running, just click on restart service.

Solution 3: Update Printer Driver

• Right-click on the start menu and click on Device manager to open the device manager.

• Now, expand print queues and right-click and update your printer driver.

Steps to Get Printer Online on Mac

To get a printer Online on Mac you need to troubleshoot the printer as the problem may be in the system itself.

Solution 1: Resume Printer

• Open System Preferences on your Mac PC with the help of its icon in the Dock.
• Click on the ‘Printers & Scanners‘ option which you will find under the Hardware category.

• Now, select the printer which is offline and right-click on it. Then, select the ‘Open Print Queue‘ option to open the queue window of your Printer.
• At the top of the queue window, you will find a ‘Resume Printer‘ option. Click on it to turn your Printer online.

Solution 2: Re-Add your Printer.

• Open System Preferences on your Mac PC with its icon in the Dock.
• Click on the ‘Printers & Scanners‘ option which you will find under the Hardware category.

• Now, select the printer which is offline and right-click on it.
• Then, select the ‘Reset printing system‘ option to remove that particular printer.

• To re-add your printer, click on the ‘+‘ button located at the bottom of the same window.

Conclusion

These were some of the most useful ways which you can use to make your Printer online on your Windows and Mac. The steps involved in these methods are easy to execute. We are confident that one of the above-listed methods will help your turn your Printer online.