If you are unable to print from your Canon printer because your printer is showing the offline message. There are several reasons why your printer might be offline such as damaged printer cables, or perhaps a printer driver is corrupted, needs an update, or isn’t installed. To solve this issue, we have mentioned some printer troubleshooting methods to change Canon printer status from offline to online.

Method to change printer status from offline to online

Basic troubleshooting steps

• Disconnect and restart your device.
• Make sure the printer is connected to the network or computer.
• Reset your computer or printer device.

Change a printer’s status

Note: Check to make sure the printer is turned on and connected to the same Wi-Fi network as your PC

• Open the Start Menu and then tap on the Setting icon.
• On the setting menu, tap Devices.
• On the left panel, find and tap the Printers & scanners.
• Choose your printer device from the list and tap Open queue.
• Under your printer device make sure use printer offline is not selected.

Update the printer Driver

Now your printer driver plays an important role in your offline error, just make sure your computer has an updated canon printer driver.

Re-add printer device

• Remove printer:- Head to Start Menu > Setting > Devices > Printers & scanners > Choose your printer device > Remove device.
• Re-add printer:- Head to Start Menu > Setting > Devices > Printers & scanners > Select Add a printer or scanner. Wait for your device to find nearby printers, choose the one you want, and then select Add device.

Clear the reset the print spooler

• Open the Start menu, type services, and press enter.
• Find and double-click Print Spooler in the list of services.
• Tap Stop, and then select OK.

• In the search box on the taskbar, enter %WINDIR%\system32\spool\printers.
• Again, open the Start menu, type services, and press enter.
• Find and double-click Print Spooler in the list of services.
• Select Start, select Automatic in the Startup Type box and then tap OK.

How to resolve the offline error on Mac?

Note: The above steps work only on window computers if you have a Mac computer, follow the below steps.

Basic things to do

• Turn the Mac off and back on.
• Turning a printer off and on again.
• Make sure the printer is connected to the network or Mac device.

Ensure the printer is set as the default

• Choose Apple menu > System Settings, then click Printers & Scanners in the sidebar. (You may need to scroll down.)
• Tap the “Default printer” pop-up menu on the right, then choose an option.
• Control-click a printer in the Printers list of the Printers & Scanners settings.
• Choose “Set Default Printer”

Pause, resume, delete printing

• Click the printer icon on the Dock.
  • Pause a print job: Select the print job you want to Pause from the list. Click the Hold Job button on the right (marked with two lines).
  • To resume a print job: Select the print job you want to resume from the list. Click the “Resume” button in the printer job dialog box.
  • To delete a print job: Select the print job you want to delete from the list. Click the Delete Job button on the right (marked with an X).

Reset Your Mac’s Printer System

• Choose Apple menu > System Preferences > Printers & Scanners.

• Now, position the cursor in an empty area of the printer list sidebar.
• Then, right-click and select Reset printing system from the pop-up menu.
• The system asks if you want to reset the printing system. Click Reset to continue.

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